View all glossary terms

Customer Facing Roadmap

A customer-facing roadmap is a document that outlines the plans and strategies a business has in store for its customers. It is designed to provide a clear view of what a company is doing to meet the needs and expectations of its customers. It is a communication tool to inform customers of upcoming changes and features and sometimes solicit feedback on new ideas and initiatives. The roadmap typically includes timelines for new product launches, feature updates, customer support enhancements, and other initiatives. It also provides a way for customers to understand how the company is prioritizing their needs and making progress toward achieving their goals. A customer-facing roadmap is essential for businesses to build customer trust and loyalty.

Glossary categories

Additional glossary terms

Customer retention

Customer retention is essential to the success of any business. It helps keep current customers loyal and engaged while attracting new ones. With the right strategies, you can increase customer loyalty and satisfaction, leading to greater profits and success.

Canny Io

Canny is a powerful, easy-to-use feedback platform that helps companies build better products. It's the perfect way to collect and organize user feedback, prioritize development, and increase customer satisfaction. Get started today!

Client Feedback Software

Client feedback software helps businesses identify areas of improvement quickly and easily. It allows customers to share their experiences and give real-time feedback, so companies can focus on providing the best service possible.

Ecosystem (product)

Ecosystem is an innovative product that helps businesses keep their digital environment secure and organized. It enables users to manage their network, data, apps and devices in one accessible online platform.

Roadmap templates

Epic Roadmap Template

The Epic Roadmap is a visual planning tool used to plan and track the progress of larger-scale software development initiatives, communicate progress, and manage priorities.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Release Roadmap Template

The Release Roadmap is a visual planning tool used in software development to plan and track the release of software products or updates, communicate progress, and manage priorities.

Kanban Product Roadmap Slide Template

The Kanban Product Roadmap is a visual planning tool used in agile software development to manage priorities, improve flow, and adapt to changing requirements in real-time.

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.