Definition
A business model in which the company creates value by facilitating interactions between two or more distinct user groups (e.g., buyers and sellers, developers and consumers). Platform success depends on achieving critical mass and managing multi-sided network effects. PMs working on platforms must balance the needs of all sides and design governance rules that encourage healthy ecosystem growth.
Why It Matters for Product Managers
Understanding platform strategy is critical for product managers because it directly influences how teams prioritize work, measure progress, and deliver value to users. PMs working on platforms must balance the needs of all sides and design governance rules that encourage healthy ecosystem growth. Without a clear grasp of this concept, PMs risk making decisions based on assumptions rather than evidence, which can lead to wasted engineering effort and missed market opportunities.
How It Works in Practice
Product leaders apply this strategic concept through a series of deliberate steps:
Platform strategy is not a one-time exercise. The strongest product teams revisit strategic concepts regularly as new data and competitive moves reshape the landscape.
Common Pitfalls
Related Concepts
To build a more complete picture, explore these related concepts: Network Effects, and Flywheel Effect. Each connects to this term and together they form a toolkit that product managers draw on daily.