E-Commerce$20K-100K MRRMedium competition1-3 Monthsvalidated

ReturnFlow

Automate e-commerce returns with smart routing and instant refunds.

The Problem

Returns cost e-commerce brands 20-30% of revenue. Processing is manual: customer emails support, agent creates a label, item ships back, warehouse inspects, refund issues 2 weeks later. Customers hate the experience.

The Solution

A self-service returns portal branded to each store. Customer selects the item, picks a reason, gets an instant label. Smart routing sends items to resale, donation, or warehouse based on value. Refunds trigger automatically.

Key Signals

MRR Potential

$20K-100K

Competition

Medium

Build Time

1-3 Months

Search Trend

rising

Market Timing

E-commerce return rates average 20-30%. Brands that make returns easy see 40% higher repeat purchase rates.

MVP Feature List

  1. 1Shopify app
  2. 2Self-service return portal
  3. 3Shipping label generation
  4. 4Automated refunds
  5. 5Return reason analytics

Suggested Tech Stack

Next.jsShopify APIEasyPost APIPostgreSQL

Build It with AI

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Replit Agent

Full-stack MVP app

Build a full-stack MVP for "ReturnFlow". PRODUCT Automate e-commerce returns with smart routing and instant refunds.

Bolt.new

Next.js prototype

Create a working prototype of "ReturnFlow". OVERVIEW Automate e-commerce returns with smart routing and instant refunds.

v0 by Vercel

Marketing landing page

Design a high-converting marketing landing page for "ReturnFlow". PRODUCT ReturnFlow: Automate e-commerce returns with smart routing and instant refunds.

Go-to-Market Strategy

Shopify App Store listing for organic discovery. Target Shopify Plus stores doing $1M+ in sales. Free for stores under 50 returns/month. Case studies showing reduced support tickets and improved NPS.

Target Audience

Shopify Store OwnersDTC BrandsE-Commerce Managers

Monetization

Tiered Plans

Competitive Landscape

Loop Returns and Returnly (now Affirm) target large brands at $500+/month. Shopify built basic returns but lacks automation. A $49-99/month solution for mid-market Shopify stores has room.

Why Now?

E-commerce continues growing post-pandemic. Return volumes scale with sales. Brands that ignored returns automation now feel the operational pain.

Tools & Resources to Get Started

Similar Ideas

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