Communication$20K-100K MRRMedium competition3-6 Monthstrending

FeedbackHQ

One inbox for all customer feedback: support tickets, NPS, reviews, tweets.

● The Problem

Customer feedback is scattered across Intercom, Zendesk, app store reviews, social media, NPS surveys, and sales call notes. Product teams cannot see the full picture. Feature requests from big customers get lost in the noise.

● The Solution

A unified feedback inbox that aggregates signals from all channels. AI categorizes feedback by feature area, sentiment, and customer segment. Product teams see trends, not individual tickets.

Key Signals

MRR Potential

$20K-100K

Competition

Medium

Build Time

3-6 Months

Search Trend

rising

Market Timing

Voice-of-customer programs are a top priority for product teams. AI makes automated categorization and trend detection finally practical.

MVP Feature List

1Intercom and Zendesk integrations
2AI categorization by feature area
3Sentiment analysis
4Trend dashboard
5Feature request voting board

Suggested Tech Stack

Next.jsPythonPostgreSQLOpenAI APIPlatform APIs

Build It with AI

Copy a prompt into your favorite AI code generator to start building FeedbackHQ in minutes.

Replit Agent

Full-stack MVP app

Build a full-stack MVP for "FeedbackHQ". PRODUCT One inbox for all customer feedback: support tickets, NPS, reviews, tweets.

Bolt.new

Next.js prototype

Create a working prototype of "FeedbackHQ". OVERVIEW One inbox for all customer feedback: support tickets, NPS, reviews, tweets.

v0 by Vercel

Marketing landing page

Design a high-converting marketing landing page for "FeedbackHQ". PRODUCT FeedbackHQ: One inbox for all customer feedback: support tickets, NPS, reviews, tweets.

Go-to-Market Strategy

Target B2B SaaS PMs who manage feature requests in spreadsheets. "Stop reading every support ticket" messaging. Free trial with one integration. Content marketing about customer feedback loops.

Target Audience

Product ManagersCustomer Success TeamsFounders

Monetization

SaaS Subscription

Competitive Landscape

Productboard ($25/user/month) and Canny handle feature requests. Enterpret does AI feedback analysis at enterprise scale. A mid-market tool combining aggregation + AI analysis at $49/month is the gap.

Why Now?

AI makes it possible to automatically categorize and summarize thousands of feedback items. This was manual work until 2024. The tooling is now good enough to trust.