User Research & FeedbackVS Comparison

Sprig vs Hotjar: In-Context Research vs Behavior Heatmaps

Compare Sprig and Hotjar for user research. See how targeted surveys compare to heatmaps and session recordings.

Quick Verdict

Sprig is stronger for in-context user research with targeted surveys and AI analysis. Hotjar is simpler and cheaper for visual behavior data like heatmaps and recordings.

Sprig: Use Sprig when you need to survey users at specific moments in-product and want AI-powered analysis of open-ended responses.
Hotjar: Use Hotjar when you want quick visual insights through heatmaps and session recordings with minimal setup cost.

Side-by-Side Comparison

Sprig

Category
User Research & Feedback
Pricing
Free tier, custom pricing
Best For
Teams running continuous discovery
Segment
Mid-Market
Team Size
6–20 to 200+ people
Top Strengths
In-app surveys at key moments, AI-powered analysis, Heatmaps & replays
Best Roles
IC PMs, Senior PMs, Group PMs
Best Needs
User Research, Feedback

Hotjar

Category
User Research & Feedback
Pricing
Free tier, $39+/mo
Best For
Teams needing quick behavioral insights
Segment
Starter
Team Size
1–5 to 50–200 people
Top Strengths
Heatmaps & click maps, Session recordings, Feedback widgets
Best Roles
IC PMs, Senior PMs
Best Needs
User Research, Analytics, Feedback

Scoring Breakdown

Role Fit (avg)
Sprig
6.5
Hotjar
5.5
Need Fit (avg)
Sprig
3.8
Hotjar
3.1
Team Size (avg)
Sprig
7.4
Hotjar
7.2
Budget Fit (avg)
Sprig
7.0
Hotjar
7.4
Maturity (avg)
Sprig
7.3
Hotjar
7.3
Integration (avg)
Sprig
2.0
Hotjar
1.5

Sprig

Mid-Market

In-context user research with targeted surveys, heatmaps, and session replays.

In-app surveys at key momentsAI-powered analysisHeatmaps & replaysConcept & prototype testing

Hotjar

Starter

Behavior analytics with heatmaps, session recordings, and on-site feedback widgets.

Heatmaps & click mapsSession recordingsFeedback widgetsEasy setup

Related Comparisons

Find Your Perfect PM Tool

Answer 7 questions to get a personalized recommendation scored against all 40 tools.