User Research & FeedbackVS Comparison
Canny vs Dovetail: Feature Requests vs Research Repository
Compare Canny and Dovetail for user feedback. One manages feature requests, the other organizes qualitative research.
Quick Verdict
Canny is built for public feature voting and feedback management. Dovetail is designed for qualitative research analysis — interviews, transcriptions, and insight synthesis.
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Canny: Use Canny when you want a public-facing feature request portal with voting, changelogs, and transparent roadmap sharing.
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Dovetail: Use Dovetail when your team does regular user interviews and needs to organize, tag, and synthesize qualitative research findings.
Side-by-Side Comparison
| Feature | Canny | Dovetail |
|---|---|---|
| Category | User Research & Feedback | User Research & Feedback |
| Pricing | Free tier, $79+/mo | Free tier, $29+/user/mo |
| Best For | Teams building in public with user input | Teams doing regular qualitative research |
| Segment | Mid-Market | Mid-Market |
| Team Size | 1–5 to 50–200 people | 6–20 to 200+ people |
| Top Strengths | Public feature voting, Changelog publishing, Customer feedback portal | Interview transcription & tagging, Insight synthesis, Research repository |
| Best Roles | IC PMs, Senior PMs, Product Ops | Senior PMs, IC PMs, Group PMs |
| Best Needs | Feedback, Prioritization | User Research, Feedback |
Canny
- Category
- User Research & Feedback
- Pricing
- Free tier, $79+/mo
- Best For
- Teams building in public with user input
- Segment
- Mid-Market
- Team Size
- 1–5 to 50–200 people
- Top Strengths
- Public feature voting, Changelog publishing, Customer feedback portal
- Best Roles
- IC PMs, Senior PMs, Product Ops
- Best Needs
- Feedback, Prioritization
Dovetail
- Category
- User Research & Feedback
- Pricing
- Free tier, $29+/user/mo
- Best For
- Teams doing regular qualitative research
- Segment
- Mid-Market
- Team Size
- 6–20 to 200+ people
- Top Strengths
- Interview transcription & tagging, Insight synthesis, Research repository
- Best Roles
- Senior PMs, IC PMs, Group PMs
- Best Needs
- User Research, Feedback
Scoring Breakdown
Role Fit (avg)
Canny
6.5
Dovetail
6.3
Need Fit (avg)
Canny
3.5
Dovetail
3.3
Team Size (avg)
Canny
7.0
Dovetail
7.4
Budget Fit (avg)
Canny
7.0
Dovetail
7.8
Maturity (avg)
Canny
7.0
Dovetail
7.0
Integration (avg)
Canny
2.5
Dovetail
1.8
Canny
Mid-MarketFeature request management with voting boards, changelogs, and roadmap sharing.
Public feature votingChangelog publishingCustomer feedback portalRoadmap transparency
Dovetail
Mid-MarketResearch repository for analyzing interviews, organizing insights, and sharing findings.
Interview transcription & taggingInsight synthesisResearch repositoryTeam collaboration on findings
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