View all glossary terms

User Feedback Management

User feedback management is a process that involves collecting customer feedback, analyzing it, and responding to it appropriately. It is an important part of customer service and allows businesses to improve their products and services, increase customer satisfaction, and gain valuable insights into customer behavior. Feedback can be collected through surveys, focus groups, customer interviews, and social media. Once the feedback is collected, it must be analyzed to determine what customers say and the key issues. Organizations can then respond to customer feedback by addressing customer issues, implementing product and service changes, and improving customer satisfaction. By managing user feedback effectively, businesses can gain valuable insights into customer behavior and make improvements that will foster customer loyalty and drive business growth.

Glossary categories

Additional glossary terms

Design (product)

Design is a creative process of problem solving and creating innovative solutions for products and services. It involves researching, visualizing, prototyping and testing ideas to bring great products to life.

Product Owner Definition

Product Owners are responsible for delivering the highest value for their products, services, or projects. They are responsible for understanding customer needs and ensuring that their product meets customer requirements. They also ensure that the product is delivered on time and within budget.

Feature Voting Board

A feature voting board for product development teams. Easily prioritize features to build, track progress and ensure the team is working on the most important features. Get the most from your product development resources.

Feature Upvote

Feature Upvote is a simple and effective way for teams to collect and prioritize customer feedback. It helps you stay organized and make better decisions, faster. Try it now!

Roadmap templates

Kanban Product Roadmap Slide Template

The Kanban Product Roadmap is a visual planning tool used in agile software development to manage priorities, improve flow, and adapt to changing requirements in real-time.

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.

Epic Roadmap Template

The Epic Roadmap is a visual planning tool used to plan and track the progress of larger-scale software development initiatives, communicate progress, and manage priorities.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.