View all glossary terms

Product Feedback Program

Product feedback programs are designed to help businesses gather customer feedback about their products in a systematic and organized way. Companies can use feedback programs to understand customer needs and preferences, identify areas of improvement, and develop strategies to increase customer satisfaction. By collecting feedback, businesses can gain insight into customer experience, identify customer service issues, and identify areas of improvement. Feedback can be collected through various channels, such as surveys, focus groups, interviews, customer support tickets, and call center interactions. Companies can use this data to improve customer experience, develop products, and improve customer loyalty.

Glossary categories

Additional glossary terms

Backlog (sprint)

Backlog is a great project and sprint management tool for Agile teams. It's designed to help teams work together, plan sprints, track progress, and collaborate on tasks. Get organized and get more done with Backlog!

Prioritize User Feedback

Gain valuable insights from your customers to prioritize user feedback and make informed decisions. Learn how to understand user feedback, establish priorities and make the most of customer feedback to improve your products and services.

What Does Product Operations Do

Product Operations is responsible for driving the performance and innovation of products. They work with product teams to ensure the successful launch and optimization of products, from idea through to customer delivery. They focus on customer success and profitability.

Product Design

product design

Roadmap templates

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.

Release Roadmap Template

The Release Roadmap is a visual planning tool used in software development to plan and track the release of software products or updates, communicate progress, and manage priorities.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.