View all glossary terms

Feedback Tool

Feedback tools are software applications used to collect customer feedback and measure customer satisfaction. They typically include surveys, polls, Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) surveys, and customer experience (CX) surveys to help businesses understand how customers view their products and services. Feedback tools help companies to monitor customer sentiment, measure customer satisfaction, improve customer retention, identify product and service improvements, and measure customer loyalty. By leveraging customer feedback, businesses can develop strategies to improve customer experience, customer satisfaction, and customer loyalty, thereby increasing customer satisfaction, customer loyalty, and customer retention.

Glossary categories

Additional glossary terms

Best Product Roadmap Software

Best product roadmap software helps you plan and execute your product strategy, enabling you to align teams, track progress, and deliver innovative solutions faster. It's the perfect tool to help you succeed.

Product Feedback Management

Product feedback management helps businesses process customer reviews & feedback to understand customer experience & improve products & services. It's an essential tool for collecting & understanding customer data & transforming it into actionable insights.

A Tool Used To Get User Feedback

Get feedback from real users in minutes with our powerful tool! Our easy-to-use system allows you to quickly identify areas of improvement, create targeted surveys and uncover insights to drive product innovation.

Drag-and-Drop Roadmap

A drag-and-drop roadmap is a visual tool.

Roadmap templates

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Quarterly Roadmap Template

A Quarterly Roadmap is a planning tool used by organizations to outline goals, priorities, and tasks for a three-month period, providing direction, alignment, and structure.

Now Next Later Roadmap Slide Template

The Now Next Later Roadmap is a visual planning tool used in agile software development to prioritize tasks and manage backlogs, improving productivity and focusing on delivering value to customers.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.