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Feedback Tool

Feedback tools are software applications used to collect customer feedback and measure customer satisfaction. They typically include surveys, polls, Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) surveys, and customer experience (CX) surveys to help businesses understand how customers view their products and services. Feedback tools help companies to monitor customer sentiment, measure customer satisfaction, improve customer retention, identify product and service improvements, and measure customer loyalty. By leveraging customer feedback, businesses can develop strategies to improve customer experience, customer satisfaction, and customer loyalty, thereby increasing customer satisfaction, customer loyalty, and customer retention.

Additional glossary terms


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Feedback Saas

Our Feedback SaaS makes it easy to gather customer feedback, build customer relationships, and turn feedback into action. Get started now and start understanding your customer better to improve your product or service!

Analyze Customer Feedback

We can help you analyze customer feedback quickly and accurately, so you can make the right decisions to increase customer satisfaction and loyalty. Get the insights you need in a fraction of the time.

Feature Request Voting Tool

Feature request voting tool that allows users to submit & vote on new ideas. Quickly prioritize your roadmap & make data-driven decisions based on what your customers really want. Get feedback & insights to help build the perfect product!

Website User Feedback Tools

Website user feedback tools help you understand what your users think. Get actionable insights to improve website performance, customer satisfaction, and overall user experience. Get started today!

Roadmap templates

Release Roadmap Template

The Release Roadmap is a visual planning tool used in software development to plan and track the release of software products or updates, communicate progress, and manage priorities.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.