View all glossary terms

Feedback Tool

Feedback tools are software applications used to collect customer feedback and measure customer satisfaction. They typically include surveys, polls, Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) surveys, and customer experience (CX) surveys to help businesses understand how customers view their products and services. Feedback tools help companies to monitor customer sentiment, measure customer satisfaction, improve customer retention, identify product and service improvements, and measure customer loyalty. By leveraging customer feedback, businesses can develop strategies to improve customer experience, customer satisfaction, and customer loyalty, thereby increasing customer satisfaction, customer loyalty, and customer retention.

Glossary categories

Additional glossary terms

Continuous integration

Continuous integration (CI) is an automated process that integrates code changes from multiple developers and tests them in a shared environment. This helps to quickly identify and fix bugs, reduce integration issues, and ensure quality software development.

Software User Feedback Questions

Software user feedback questions can help you identify areas for improvement in your product, understand customer needs, and ensure users are having a great experience. Ask the questions that matter to get the data you need.

Product Ops

product ops

Software Product Plan

Software Product Plan: Get organized and plan your next software product launch with our easy-to-use product roadmap software. Create and manage tasks and timelines, track progress and collaborate with your team - all in one place!

Roadmap templates

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.