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Customer Advisory Board

A Customer Advisory Board (CAB) is a group of customers a company invites to provide feedback and advice on products, services, and strategic direction. Companies use CABs to gain insight into the customer experience and develop strategies that meet customer needs. The board comprises representatives from various customer segments, including current and potential customers, industry experts, and other stakeholders. Members of the CAB are selected based on their expertise, influence, and potential to offer valuable feedback. CABs meet regularly to discuss customer-related issues, review feedback, and develop strategies. Companies benefit from the insights and relationships formed through CABs and the improved customer loyalty and engagement often resulting from implementing a customer-centric approach.

Glossary categories

Additional glossary terms

Track Feature Requests

Track feature requests with ease and accuracy! Our software ensures requests are tracked, organized and all stakeholders are informed. Get features out quickly and effectively, with no fuss.

Real Time Customer Feedback Tool

Our real time customer feedback tool allows you to get direct and instant feedback from customers, so you can quickly identify and address any customer service issues. Get a better understanding of your customers today!

Free Feedback Software

Need to get feedback from your team quickly and easily? Try our free feedback software! It's fast, secure, and designed to help your team communicate - all without any cost to you!

Feedback Tools For Management

Feedback tools help managers gain insights on team performance, identify areas of improvement, and build team morale. With a feedback tool, managers can easily collect, analyze, and act on valuable employee feedback to improve overall workplace efficiency.

Roadmap templates

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Now Next Later Roadmap Slide Template

The Now Next Later Roadmap is a visual planning tool used in agile software development to prioritize tasks and manage backlogs, improving productivity and focusing on delivering value to customers.

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.

Quarterly Roadmap Template

A Quarterly Roadmap is a planning tool used by organizations to outline goals, priorities, and tasks for a three-month period, providing direction, alignment, and structure.