View all glossary terms

Customer Advisory Board

A Customer Advisory Board (CAB) is a group of customers a company invites to provide feedback and advice on products, services, and strategic direction. Companies use CABs to gain insight into the customer experience and develop strategies that meet customer needs. The board comprises representatives from various customer segments, including current and potential customers, industry experts, and other stakeholders. Members of the CAB are selected based on their expertise, influence, and potential to offer valuable feedback. CABs meet regularly to discuss customer-related issues, review feedback, and develop strategies. Companies benefit from the insights and relationships formed through CABs and the improved customer loyalty and engagement often resulting from implementing a customer-centric approach.

Additional glossary terms

Feature Voting Tool

Voting Tools helps you prioritize features and make better decisions. It's fast, easy, and secure - making it the perfect tool for collaborative decision making for small, medium, and large teams!

Real Time Customer Feedback Tool

Our real time customer feedback tool allows you to get direct and instant feedback from customers, so you can quickly identify and address any customer service issues. Get a better understanding of your customers today!

Continuous delivery

Continuous delivery is a software engineering approach in which teams produce software in short cycles, ensuring that the software can be reliably released at any time. It helps teams deliver better quality products faster, with fewer risks.

Customer Feedback Tool

A customer feedback tool allows businesses to understand customer needs and preferences, improve services, and increase customer satisfaction. Get the insights you need to make the right decisions and maximize customer loyalty.

Canny Saas

Canny SaaS is the perfect solution for companies of all sizes. Our platform is easy to use and allows you to have complete control over your customer feedback. Try it out today and start collecting valuable feedback from your customers!

Roadmap templates

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Product Full Timeline Roadmap Template

The Product Full Timeline Roadmap is a visual planning tool used to track and plan the entire lifecycle of a product, ensuring stakeholders understand the development strategy, timeline, and dependencies.