View all glossary terms

Customer Feedback Management System

Customer Feedback Management System is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply customer feedback management system when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on customer feedback management system when the problem is undefined or when speed matters more than structure.Example: A product team uses customer feedback management system to align stakeholders, focus effort, and measure success against customer and business outcomes.

Glossary categories

Additional glossary terms

Lean Experiment 269

Learn what Lean Experiment 269 means in product management and how it is used in modern product strategy.

Outcome Metric 1216

Definition of Outcome Metric 1216 in product management, including how it supports effective product strategy and execution.

Lean Experiment 219

Learn what Lean Experiment 219 means in product management and how it is used in modern product strategy.

Product Strategy 441

Learn what Product Strategy 441 means in product management and how it is used in modern product strategy.

Roadmap templates

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Quarterly Roadmap Template

A Quarterly Roadmap is a planning tool used by organizations to outline goals, priorities, and tasks for a three-month period, providing direction, alignment, and structure.

Product Full Timeline Roadmap Template

The Product Full Timeline Roadmap is a visual planning tool used to track and plan the entire lifecycle of a product, ensuring stakeholders understand the development strategy, timeline, and dependencies.