View all glossary terms

Capturing Customer Feedback

Capturing Customer Feedback is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply capturing customer feedback when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on capturing customer feedback when the problem is undefined or when speed matters more than structure.Example: A product team uses capturing customer feedback to align stakeholders, focus effort, and measure success against customer and business outcomes.

Glossary categories

Additional glossary terms

Product Design

Product Design explained for product managers—what it is, when to use it, and how it drives better product decisions.

Nolt.Io Alternatives

Nolt.Io Alternatives explained for product managers—what it is, when to use it, and how it drives better product decisions.

Customer Feedback Software Free

Customer Feedback Software Free explained for product managers—what it is, when to use it, and how it drives better product decisions.

Customer Feedback Management Process

Customer Feedback Management Process explained for product managers—what it is, when to use it, and how it drives better product decisions.

Roadmap templates

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Release Roadmap Template

The Release Roadmap is a visual planning tool used in software development to plan and track the release of software products or updates, communicate progress, and manage priorities.

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.