View all glossary terms

Capturing Customer Feedback

Capturing customer feedback is an important process for any business to understand the needs and wants of its customers. It helps identify improvement areas, build customer loyalty, and develop better products and services. There are many different methods of capturing customer feedback, such as surveys, interviews, focus groups, and customer service interactions. Surveys are a great way to collect feedback from large numbers of customers, while interviews and focus groups provide more in-depth insights. Customer service interactions can also offer valuable feedback, allowing businesses to respond to customer needs in real-time. By capturing customer feedback, businesses can gain valuable insights into their customers and make informed decisions about their products and services.

Glossary categories

Additional glossary terms

Feedback Saas

Our Feedback SaaS makes it easy to gather customer feedback, build customer relationships, and turn feedback into action. Get started now and start understanding your customer better to improve your product or service!

Plan Io

Planio is a cloud-based project management and collaboration tool for teams of all sizes. It provides powerful, yet easy-to-use tools to help teams plan, collaborate, track tasks and manage projects from start to finish. Get more organized and productive with Planio.

Product Management Customer Feedback

Product management is a crucial part of any business. It involves understanding customer needs and feedback, developing plans to create and deliver products, and ensuring successful product launches. Product management ensures the right products are delivered at the right time, with the highest quality and satisfaction.

Integration (application)

Integration (application) helps businesses connect and share data between different systems. It simplifies data exchange, automates processes, and ensures reliable data delivery for faster, more efficient operations.

Roadmap templates

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Release Roadmap Template

The Release Roadmap is a visual planning tool used in software development to plan and track the release of software products or updates, communicate progress, and manage priorities.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.