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Customer Feedback Collection Tools

Customer feedback collection tools provide businesses with an efficient way to obtain customer feedback in order to understand their customers better and improve their products and services. These tools come in various forms, including surveys, polls, customer feedback forms, and live chat. Surveys allow customers to provide detailed feedback by asking questions about a product or service. Polls provide businesses with a quick overview of how customers feel about a product or service, often in the form of a multiple-choice question. Customer feedback forms are a more generalized way to collect customer feedback, often with open-ended questions. Live chat allows customers to provide instant feedback in real-time, which can be helpful for troubleshooting issues. By using these tools, businesses can gain valuable insights into customer needs and preferences, allowing them to improve their offerings and better serve their customers.

Glossary categories

Additional glossary terms

Feedback Management Tool

Feedback management tool to help companies take control of their customer feedback. Quickly respond to customers, identify trends, and take action to improve customer satisfaction.

Product Roadmap 101

Product Roadmap 101 is the perfect introduction to planning and strategizing your product roadmap. Learn the essentials of roadmap building and unlock the complete potential of your products!

Feature Upvote

Feature Upvote is the simple, powerful feedback and feature voting platform trusted by the world's leading product teams. It helps teams collaborate, prioritize, and make decisions faster. Make your team's voice heard!

Feedback About Product

Feedback about your product is essential - use it to learn and improve. Gather feedback from customers and use it to inform product decisions and enhance customer experience!

Roadmap templates

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Kanban Product Roadmap Slide Template

The Kanban Product Roadmap is a visual planning tool used in agile software development to manage priorities, improve flow, and adapt to changing requirements in real-time.