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Voice Of Customers Examples

Voice of customers (VOC) is a term used to describe the feedback and insights that customers provide about a company's products or services. VOC is a powerful tool companies use to improve their customer experience and better understand consumer behavior. By gathering customer feedback and comments, companies can gain invaluable insights into how they can better meet customer needs. Examples of VOC include surveys, interviews, focus groups, and customer complaint logs. Companies can use VOC to identify and address areas of improvement, develop new products and services, and better understand customer sentiment. VOC can help companies build trust and loyalty with their customers and, ultimately, help to strengthen their brand.

Glossary categories

Additional glossary terms

Product Led Organization

Transform your business with a Product Led Organization: a new way of working that combines customer feedback, data-driven decisions, and speed of delivery to create superior customer experiences and drive sustainable business growth.

Collecting User Feedback

Collecting user feedback is a great way to improve your product or service! We provide an easy-to-use platform that allows you to quickly and easily get feedback from your users so you can make informed decisions and create the best experience for them.

Canny Customer Feedback

Canny helps you collect, track, and respond to customer feedback easily and quickly. Our platform gives you the tools to create a more meaningful customer experience. Get the insights you need to make smarter decisions and deliver better products.

Numbers Roadmap Template

This Numbers Roadmap Template helps you plan and track your goals. It includes a timeline, milestones, and tasks to ensure you stay on track and reach your objectives. Get organized and stay focused on the big picture with this easy-to-use template.

Roadmap templates

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Quarterly Roadmap Template

A Quarterly Roadmap is a planning tool used by organizations to outline goals, priorities, and tasks for a three-month period, providing direction, alignment, and structure.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Now Next Later Roadmap Slide Template

The Now Next Later Roadmap is a visual planning tool used in agile software development to prioritize tasks and manage backlogs, improving productivity and focusing on delivering value to customers.

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.