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Voice Of Customer Examples

Voice of Customer (VoC) is a term used to describe the feedback and insights gathered from customers in order to understand their needs and preferences better. VoC data can be collected in various ways, including surveys, interviews, focus groups, and customer feedback forms. This data can be used to identify areas of improvement in the customer experience, inform product design decisions, and inform marketing strategies. VoC examples include gathering customer feedback on the usability of a product, understanding customer preferences when it comes to pricing and promotions, and understanding customer sentiment about a brand. This data can then inform decisions on how to serve customers best.

Glossary categories

Additional glossary terms

Gather User Feedback

Gather user feedback quickly and easily with our user feedback platform. Get real-time insights with surveys, polls, and ratings that help you make smarter decisions and build better products.

Upvote Website

Upvote is a free website that allows users to rate, review, and share their favorite products, services, and experiences. Get the feedback you need to make the best decisions and stay up to date with the latest trends.

Roadmap Saas

Roadmap SaaS helps businesses manage their projects and tasks with an easy-to-use interface. With our powerful software, teams can collaborate and plan for long-term success. Get your team on the same page and start reaching your goals today!

Product Operations Roles

Product Operations roles are essential for ensuring a product's success. Professionals in this field help define and execute product strategies, analyze user data, and develop processes and tools that optimize product performance.

Roadmap templates

Product Full Timeline Roadmap Template

The Product Full Timeline Roadmap is a visual planning tool used to track and plan the entire lifecycle of a product, ensuring stakeholders understand the development strategy, timeline, and dependencies.

Product Feature Roadmap Template

The Product Feature Roadmap is a visual planning tool used to manage and prioritize the development of specific product features, communicate progress, and manage priorities.

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.