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Voice Of Customer Examples

Voice of Customer (VoC) is a term used to describe the feedback and insights gathered from customers in order to understand their needs and preferences better. VoC data can be collected in various ways, including surveys, interviews, focus groups, and customer feedback forms. This data can be used to identify areas of improvement in the customer experience, inform product design decisions, and inform marketing strategies. VoC examples include gathering customer feedback on the usability of a product, understanding customer preferences when it comes to pricing and promotions, and understanding customer sentiment about a brand. This data can then inform decisions on how to serve customers best.

Glossary categories

Additional glossary terms

Feedback Tools For Managers

Feedback tools for managers help make the most of team performance and employee satisfaction. Get real-time insights into how employees are doing and what can be improved, all in one easy-to-use platform.

Backlog grooming

Backlog grooming is an essential process for successful agile project management. It allows teams to prioritize tasks, reduce risk, identify dependencies, and ensure team alignment. All of this leads to improved team efficiency and better project outcomes.

Software Product Operations

Our software product operations are designed with simplicity in mind. We provide streamlined solutions to maximize efficiency, reduce costs, and help you get the most out of your operations. Get the tools you need to succeed!

Product Design

product design

Roadmap templates

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.

Epic Roadmap Template

The Epic Roadmap is a visual planning tool used to plan and track the progress of larger-scale software development initiatives, communicate progress, and manage priorities.

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.