View all glossary terms

User Feedback Tools

Using user feedback tools, companies can gain valuable insights into customer needs and preferences and identify potential improvement areas. User feedback tools are designed to facilitate customer feedback collection and help companies take action on the data they receive. These tools can measure customer satisfaction, collect feature requests, and track customer trends. They range from surveys and polls to live chat and qualitative comments. Some tools also provide analytics, which allows companies to measure customer sentiment and better understand their target audience.

Glossary categories

Additional glossary terms

Customer retention

Customer retention is essential to the success of any business. It helps keep current customers loyal and engaged while attracting new ones. With the right strategies, you can increase customer loyalty and satisfaction, leading to greater profits and success.

Idea Roadmap

Idea roadmap is an easy to use tool to help you organize and prioritize your ideas. It enables you to develop and visualize plans, track progress, and make decisions quickly. Make your ideas a reality today!

Customer Feedback Tool

This customer feedback tool helps businesses collect customer feedback quickly and easily. With it, you can quickly and accurately gauge customer satisfaction, identify areas for improvement, and increase customer loyalty.

Business case

This guide provides an overview of the key elements to consider when creating a business case, including financial analysis and stakeholder support. Learn how to develop a successful business case to ensure your project gains approval and meets its objectives.

Roadmap templates

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Product Feature Roadmap Template

The Product Feature Roadmap is a visual planning tool used to manage and prioritize the development of specific product features, communicate progress, and manage priorities.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Kanban Roadmap Template

The Kanban Roadmap is a visual planning tool used to manage and track the progress of tasks in a Kanban system, communicate progress, and manage priorities.