View all glossary terms

Software Product Operations

Software Product Operations is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply software product operations when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on software product operations when the problem is undefined or when speed matters more than structure.Example: A product team uses software product operations to align stakeholders, focus effort, and measure success against customer and business outcomes.

Glossary categories

Additional glossary terms

Customer Feedback Tools

Customer Feedback Tools explained for product managers—what it is, when to use it, and how it drives better product decisions.

Release Trains

Release Trains explained for product managers—what it is, when to use it, and how it drives better product decisions.

Customer Feedback Analysis Tool

Customer Feedback Analysis Tool explained for product managers—what it is, when to use it, and how it drives better product decisions.

Canny Feature Request

Canny Feature Request explained for product managers—what it is, when to use it, and how it drives better product decisions.

Roadmap templates

Release Roadmap Template

The Release Roadmap is a visual planning tool used in software development to plan and track the release of software products or updates, communicate progress, and manage priorities.

Product Full Timeline Roadmap Template

The Product Full Timeline Roadmap is a visual planning tool used to track and plan the entire lifecycle of a product, ensuring stakeholders understand the development strategy, timeline, and dependencies.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.