View all glossary terms

Product Feedback Tools

Product feedback tools are digital platforms that allow businesses to collect and analyze customer feedback. These tools enable companies to gain a better understanding of how their products are perceived by customers, which can be used to inform decision-making and product improvement initiatives. Features vary from tool to tool, but most include survey creation and response tracking, sentiment analysis, reporting, and integrations with existing customer databases. Product feedback tools are valuable for companies as they provide valuable insights into customer experience and product performance.

Glossary categories

Additional glossary terms

What Does Product Operations Do

Product Operations is responsible for driving the performance and innovation of products. They work with product teams to ensure the successful launch and optimization of products, from idea through to customer delivery. They focus on customer success and profitability.

Business model

Business models allow organizations to create innovative strategies and plans for their products and services that give them a competitive edge in the marketplace. They help companies make better decisions that lead to greater success and a higher level of sustainability.

Product Roadmap Success

Product Roadmap success starts with a clear vision and strategy, and ends with effective execution. With the right roadmapping tools and resources, you can achieve success in developing and managing products that meet customer needs.

Customer experience (CX)

Customer experience (CX) is about creating meaningful connections with customers through exceptional service and providing personalized experiences that help them achieve their goals. CX is the key to customer loyalty and driving long-term success.

Roadmap templates

Epic Roadmap Template

The Epic Roadmap is a visual planning tool used to plan and track the progress of larger-scale software development initiatives, communicate progress, and manage priorities.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Release Roadmap Template

The Release Roadmap is a visual planning tool used in software development to plan and track the release of software products or updates, communicate progress, and manage priorities.