Tracking feature requests in SaaS (Software as a Service) companies is critical to customer engagement, as it allows customers to give product feedback and suggest new features. Companies must have a system in place to track customer requests, as well as any feedback from internal stakeholders. This can include any open feature requests, the status of requests, the customer who requested them, and any other relevant information. Companies should also have a process to prioritize requests, evaluate, and decide whether to implement requested features. Tracking feature requests helps to ensure customer satisfaction, as well as to stay ahead of customer needs in the ever-evolving SaaS landscape.
Canny helps you collect, track, and respond to customer feedback easily and quickly. Our platform gives you the tools to create a more meaningful customer experience. Get the insights you need to make smarter decisions and deliver better products.
Product management is a crucial part of any business. It involves understanding customer needs and feedback, developing plans to create and deliver products, and ensuring successful product launches. Product management ensures the right products are delivered at the right time, with the highest quality and satisfaction.
This voting widget lets website owners create polls and surveys to easily gather opinions from their visitors. Quick, easy, and fun to use, it can be customized to fit your website’s design and start collecting data in no time.
Product Operations Services provide the expertise and support needed to create, develop, and optimize your product. Our team of experienced professionals will help you to deliver the best product experience and maximize your potential.
The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.
The Product Full Timeline Roadmap is a visual planning tool used to track and plan the entire lifecycle of a product, ensuring stakeholders understand the development strategy, timeline, and dependencies.
The Kanban Product Roadmap is a visual planning tool used in agile software development to manage priorities, improve flow, and adapt to changing requirements in real-time.
The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.
A Quarterly Roadmap is a planning tool used by organizations to outline goals, priorities, and tasks for a three-month period, providing direction, alignment, and structure.