View all glossary terms

Feedback (customer)

Feedback (customer) is an integral part of any business. It allows companies to gain insight into customers' feelings about their products or services and make improvements accordingly. Feedback can come in many forms, such as surveys, interviews, focus groups, and online reviews. Gathering customer feedback is essential for businesses to understand their customers’ wants and needs and to ensure customer satisfaction. It can also help companies identify improvement areas and develop better strategies to meet customer expectations. By actively listening to customer feedback, businesses can create a better customer experience and increase customer loyalty.

Glossary categories

Additional glossary terms

Feature Request System

Our feature request system makes it easy to stay on top of customer feedback. Get organized, prioritize requests, and quickly turn customer feedback into product improvements.

Feedback Tool

Feedback Tool allows you to easily collect customer feedback and insights. Quickly get actionable insights on customer experiences and products with easy-to-use survey tools. Get started today!

Website User Feedback Tool

Our website user feedback tool makes it easy to collect customer feedback, analyze it, and take action. Get insights about your product, features, and customer experience, and make smarter decisions to drive success.

Canny Product Feedback

Canny helps you build better products by gathering feedback from your customers. Get organized, prioritize feedback, and track progress all in one place. Make customer feedback a key part of your product development process with Canny.

Roadmap templates

Kanban Product Roadmap Slide Template

The Kanban Product Roadmap is a visual planning tool used in agile software development to manage priorities, improve flow, and adapt to changing requirements in real-time.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.

Epic Roadmap Template

The Epic Roadmap is a visual planning tool used to plan and track the progress of larger-scale software development initiatives, communicate progress, and manage priorities.

Release Roadmap Template

The Release Roadmap is a visual planning tool used in software development to plan and track the release of software products or updates, communicate progress, and manage priorities.