View all glossary terms

Customer Feedback Management Tools

Customer feedback management tools are software systems that collect and analyze customer feedback. They allow businesses to quickly and easily capture and track customer feedback, measure customer satisfaction, and identify areas of improvement. These tools can also be used to identify trends and measure the impact of customer feedback on business operations. They help businesses monitor customer experiences and make data-driven decisions that improve customer satisfaction. By utilizing customer feedback management tools, businesses can better understand their customers and create better customer experiences.

Glossary categories

Additional glossary terms

Crm Product Manager

CRM Product Manager is the perfect job for anyone looking to stay on top of the latest customer-service trends. Get ready to be a leader in customer relations, driving innovation and creating customer loyalty.

Feedback Tools

Enhance customer experience and increase engagement with feedback tools. Collect customer feedback and use it to improve product and service quality, customer service, and optimize marketing campaigns.

Feedback Management Service

We help businesses to manage feedback from customers, employees and other stakeholders. Our feedback management service offers tools for collecting and analyzing feedback quickly and easily, so you can take action to improve your performance.

Definition of done

Definition of Done (DoD): A set of criteria used to determine when a project is considered complete, ensuring that no detail is overlooked and the product is of high quality. DoD is essential to successful project management.

Roadmap templates

Quarterly Roadmap Template

A Quarterly Roadmap is a planning tool used by organizations to outline goals, priorities, and tasks for a three-month period, providing direction, alignment, and structure.

Kanban Roadmap Template

The Kanban Roadmap is a visual planning tool used to manage and track the progress of tasks in a Kanban system, communicate progress, and manage priorities.

Product Full Timeline Roadmap Template

The Product Full Timeline Roadmap is a visual planning tool used to track and plan the entire lifecycle of a product, ensuring stakeholders understand the development strategy, timeline, and dependencies.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.