View all glossary terms

Enterprise Feedback Management Reviews

Enterprise feedback management (EFM) reviews involve collecting, analyzing, and acting on customer feedback to improve the organization’s products and services. Reviews are an important component of EFM, providing an organized way to capture customer feedback and see how the company performs. They allow organizations to better understand what their customers want and how to better meet their needs. By taking the time to review customer feedback, organizations can identify areas for improvement, identify trends and make changes to ensure customer satisfaction. Additionally, reviews can be used to measure customer loyalty, help build relationships and gain insight into customer behavior.

Glossary categories

Additional glossary terms

Feedback Software

Feedback software gives you the tools to capture customer feedback and act on it. Get feedback in real-time and use it to improve your product, customer experience, and overall business success.

Customer Advisory Board

A customer advisory board is a group of customers who provide valuable insights to help a business improve their products and services. It's a great way to gain valuable customer feedback and insights to help drive growth.

Initiatives

Initiatives are activities that individuals or organizations initiate to achieve a particular goal, such as developing a new product, improving a process, or creating a new program.

Use Cases Product Management

Use Cases Product Management helps product managers explore the potential of their products - from ideation to development to launch. It enables agile product management with flexible workflows, comprehensive analytics, and user-friendly collaboration.

Roadmap templates

Release Roadmap Template

The Release Roadmap is a visual planning tool used in software development to plan and track the release of software products or updates, communicate progress, and manage priorities.

Product Feature Roadmap Template

The Product Feature Roadmap is a visual planning tool used to manage and prioritize the development of specific product features, communicate progress, and manage priorities.

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.