View all glossary terms

Customer Feedback Tool

Customer Feedback Tool is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply customer feedback tool when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on customer feedback tool when the problem is undefined or when speed matters more than structure.Example: A product team uses customer feedback tool to align stakeholders, focus effort, and measure success against customer and business outcomes.

Glossary categories

Additional glossary terms

Customer Feedback Software Free

Customer Feedback Software Free explained for product managers—what it is, when to use it, and how it drives better product decisions.

Continuous integration

Continuous integration explained for product managers—what it is, when to use it, and how it drives better product decisions.

Gather User Feedback

Gather User Feedback explained for product managers—what it is, when to use it, and how it drives better product decisions.

Product Management Customer Feedback

Product Management Customer Feedback explained for product managers—what it is, when to use it, and how it drives better product decisions.

Roadmap templates

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.

Epic Roadmap Template

The Epic Roadmap is a visual planning tool used to plan and track the progress of larger-scale software development initiatives, communicate progress, and manage priorities.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.