View all glossary terms

Customer Feedback Platform

A customer feedback platform is a comprehensive software solution that captures customer feedback and insights. It enables businesses to understand customer needs better, wants, and experiences by collecting and analyzing customer feedback. The platform empowers businesses to gain actionable insights that can be used to improve the customer experience and optimize their products and services. Features of customer feedback platforms include survey and rating creation, sentiment analysis, customer segmentation, customer journey mapping, customer loyalty tracking, and more. Businesses can improve customer service, optimize product/service offerings, and increase customer loyalty by leveraging a customer feedback platform.

Glossary categories

Additional glossary terms

Product Roadmap Guide

This product roadmap guide provides step-by-step instructions for building and managing a product roadmap. It's full of helpful tips and best practices from product management pros that will help you create an effective roadmap. Start your journey to success today!

Product Operations Vs Product Management

Product Ops and Product Management are two distinct roles in product development, with different responsibilities and focus, but essential in achieving success. Product Ops focuses on delivery, while Product Management focuses on strategy. Together they create a powerful team.

Upvote Downvote

Upvote Downvote is an easy way to get quick feedback on any topic. Get opinions and reactions from friends, family, and the world by simply sharing a post and letting people upvote or downvote it. Share your ideas and get feedback quickly!

Feedback (customer)

Give your customers a voice and get the feedback you need to improve your business. Quickly and easily capture customer insights and use them to take your business to the next level.

Roadmap templates

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Product Feature Roadmap Template

The Product Feature Roadmap is a visual planning tool used to manage and prioritize the development of specific product features, communicate progress, and manage priorities.