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Customer Feedback Platform

Customer Feedback Platform is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply customer feedback platform when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on customer feedback platform when the problem is undefined or when speed matters more than structure.Example: A product team uses customer feedback platform to align stakeholders, focus effort, and measure success against customer and business outcomes.

Glossary categories

Additional glossary terms

Software Roadmap Tools

Software Roadmap Tools explained for product managers—what it is, when to use it, and how it drives better product decisions.

Canny Feature Request

Canny Feature Request explained for product managers—what it is, when to use it, and how it drives better product decisions.

Instant Customer Feedback

Instant Customer Feedback explained for product managers—what it is, when to use it, and how it drives better product decisions.

Feedback Management Software

Feedback Management Software explained for product managers—what it is, when to use it, and how it drives better product decisions.

Roadmap templates

Quarterly Roadmap Template

A Quarterly Roadmap is a planning tool used by organizations to outline goals, priorities, and tasks for a three-month period, providing direction, alignment, and structure.

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Product Full Timeline Roadmap Template

The Product Full Timeline Roadmap is a visual planning tool used to track and plan the entire lifecycle of a product, ensuring stakeholders understand the development strategy, timeline, and dependencies.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.