Customer Feedback Management is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply customer feedback management when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on customer feedback management when the problem is undefined or when speed matters more than structure.Example: A product team uses customer feedback management to align stakeholders, focus effort, and measure success against customer and business outcomes.
Collect Feedbacks explained for product managers—what it is, when to use it, and how it drives better product decisions.
User Feedback Management explained for product managers—what it is, when to use it, and how it drives better product decisions.
What Is Product Ops explained for product managers—what it is, when to use it, and how it drives better product decisions.
Product Ops Team Structure explained for product managers—what it is, when to use it, and how it drives better product decisions.
The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.
The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.
The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.
The Kanban Roadmap is a visual planning tool used to manage and track the progress of tasks in a Kanban system, communicate progress, and manage priorities.
The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.