Website user feedback is about their experience with a website or web application. It can be collected in various forms, including surveys, interviews, A/B testing, customer support requests, and analytics. User feedback can help a website or application improve its usability, design, and overall performance. It can also help identify usability issues, provide insights into user behavior, and offer ideas for new features or improvements. By taking into account user feedback, websites, and applications can better meet the needs of their users, resulting in increased user satisfaction and loyalty.
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