View all glossary terms

Real Time Customer Feedback Tool

Real-time customer feedback tools are software applications that allow businesses to collect customer feedback promptly and efficiently. These tools enable businesses to quickly identify customer sentiment and understand how their products and services are received. The feedback can improve customer service, product design, marketing strategies, and more. Real-time customer feedback tools also allow businesses to respond to customer issues quickly, reducing the time it takes to address customer complaints. Using real-time customer feedback tools, businesses can improve customer satisfaction, increase customer loyalty and their bottom line.

Glossary categories

Additional glossary terms

Annual Recurring Revenue

Annual Recurring Revenue (ARR) is a key metric for understanding the performance of your business. It measures the recurring revenue that your company generates from customers over the course of a year. Use ARR to track and forecast growth, evaluate customer loyalty, and optimize operations.

Customer Feedback Tool

This customer feedback tool helps businesses collect customer feedback quickly and easily. With it, you can quickly and accurately gauge customer satisfaction, identify areas for improvement, and increase customer loyalty.

Product Management Operations

Product Management Operations are the planning, directing, and coordinating of product development and operations to ensure that products meet customer needs. It involves working with teams to develop and launch products that drive business success.


Initiatives are activities that individuals or organizations initiate to achieve a particular goal, such as developing a new product, improving a process, or creating a new program.

Roadmap templates

Kanban Product Roadmap Slide Template

The Kanban Product Roadmap is a visual planning tool used in agile software development to manage priorities, improve flow, and adapt to changing requirements in real-time.

Epic Roadmap Template

The Epic Roadmap is a visual planning tool used to plan and track the progress of larger-scale software development initiatives, communicate progress, and manage priorities.

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.

Quarterly Roadmap Template

A Quarterly Roadmap is a planning tool used by organizations to outline goals, priorities, and tasks for a three-month period, providing direction, alignment, and structure.