View all glossary terms

Feedback Management

Feedback Management is a process that involves the collection and analysis of customer feedback in order to identify areas of improvement and make necessary changes. It helps organizations better understand their customers, identify and address customer needs, and improve their services. By using feedback management, organizations can create a better customer experience and increase customer satisfaction and loyalty. The process includes gathering information from customers, analyzing the data, and developing strategies to address customer needs. Feedback management aims to ensure that customer feedback is heard and acted upon so that organizations can continuously improve their services and make them more appealing to customers.

Glossary categories

Additional glossary terms

Customer Feedback Software

Our customer feedback software helps you collect and analyze customer feedback quickly and easily. Get insights into customer sentiment, identify areas of improvement, and increase customer satisfaction - all in one place!

Free Technology Roadmap Template

A free technology roadmap template allows you to quickly and easily create a plan for your project. It provides a visual aid for mapping out your objectives, timeline, and tasks to help ensure you stay on track and achieve your goals. Get started today!

Innovation (product)

Innovation is the process of creating something new and valuable. Our product provides a unique, innovative solution to everyday problems, helping you to make life simpler and more efficient.

Definition of done

Definition of Done (DoD): A set of criteria used to determine when a project is considered complete, ensuring that no detail is overlooked and the product is of high quality. DoD is essential to successful project management.

Roadmap templates

Kanban Product Roadmap Slide Template

The Kanban Product Roadmap is a visual planning tool used in agile software development to manage priorities, improve flow, and adapt to changing requirements in real-time.

Quarterly Roadmap Template

A Quarterly Roadmap is a planning tool used by organizations to outline goals, priorities, and tasks for a three-month period, providing direction, alignment, and structure.

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.

Now Next Later Roadmap Slide Template

The Now Next Later Roadmap is a visual planning tool used in agile software development to prioritize tasks and manage backlogs, improving productivity and focusing on delivering value to customers.

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.