View all glossary terms

Feedback Management

Feedback Management is a process that involves the collection and analysis of customer feedback in order to identify areas of improvement and make necessary changes. It helps organizations better understand their customers, identify and address customer needs, and improve their services. By using feedback management, organizations can create a better customer experience and increase customer satisfaction and loyalty. The process includes gathering information from customers, analyzing the data, and developing strategies to address customer needs. Feedback management aims to ensure that customer feedback is heard and acted upon so that organizations can continuously improve their services and make them more appealing to customers.

Glossary categories

Additional glossary terms

Customer Facing Roadmap

Our customer-facing roadmap helps you understand the major changes and improvements we have planned that will directly benefit you. We make sure to keep you informed, so you can plan ahead and make the most of your experience with us.

Track Feature Requests In Trello

Trello's Track Feature Requests board helps you keep on top of customer feedback and stay organized. Easily prioritize requests, assign tasks to team members, and capture customer data - all in one place!

Integration (application)

Integration (application) helps businesses connect and share data between different systems. It simplifies data exchange, automates processes, and ensures reliable data delivery for faster, more efficient operations.

Product Design

product design

Roadmap templates

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Product Feature Roadmap Template

The Product Feature Roadmap is a visual planning tool used to manage and prioritize the development of specific product features, communicate progress, and manage priorities.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.