View all glossary terms

Engineer (software)

Software engineers are responsible for building, maintaining, and troubleshooting software applications. They work with programming languages such as C++, Java, and Python to design, code, test, and debug software applications. They also use different databases and software libraries to create and implement software solutions. Software engineers may be part of a larger engineering team or work independently on projects. They must be able to work with clients to gather requirements and develop custom solutions to meet the needs of their customers. Additionally, they must understand computer architecture, software design principles, and software development life cycles. Software engineers must be able to solve complex problems and have excellent communication skills.

Glossary categories

Additional glossary terms

Customer Feedback Management Process

Customer Feedback Management Process: Streamline customer feedback management with automated tools and services. Manage feedback quickly and easily, and get real-time insights to inform better decision-making. Improve customer relationships and satisfaction with feedback management.

Canny Saas

Canny SaaS is the perfect solution for companies of all sizes. Our platform is easy to use and allows you to have complete control over your customer feedback. Try it out today and start collecting valuable feedback from your customers!

Feedback Management Software

Feedback management software makes it easy for businesses to manage customer feedback and comments. It provides a streamlined, organized way to collect and analyze customer feedback, helping businesses make informed decisions and improve customer experience.

Customer journey map

A customer journey map is a visual tool that helps to track and measure customer experience. It provides a detailed view of customer experience across all touchpoints, revealing opportunities to optimize customer journeys and maximize customer satisfaction.

Roadmap templates

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Kanban Product Roadmap Slide Template

The Kanban Product Roadmap is a visual planning tool used in agile software development to manage priorities, improve flow, and adapt to changing requirements in real-time.

Release Roadmap Template

The Release Roadmap is a visual planning tool used in software development to plan and track the release of software products or updates, communicate progress, and manage priorities.

Quarterly Roadmap Template

A Quarterly Roadmap is a planning tool used by organizations to outline goals, priorities, and tasks for a three-month period, providing direction, alignment, and structure.

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.