View all glossary terms

Customer Feedback Tools

Customer feedback tools are software applications that enable businesses to collect, measure, and respond to customer feedback. They help companies to identify trends and issues in customer experience and satisfaction, allowing them to make informed decisions and improve customer service. Customer feedback tools typically include surveys, live chat, and feedback analysis tools. Surveys collect customer feedback, while live chat tools allow customers to interact with customer service agents in real-time. Feedback analysis tools allow companies to analyze customer feedback data and uncover insights to inform product and service development.

Glossary categories

Additional glossary terms

Differentiation (product)

Differentiation helps businesses stand out from the competition with unique products, services, and experiences. With the right focus on customer needs, differentiating your business can help you build long-term loyalty and sustainable growth.

Innovation (product)

Innovation is the process of creating something new and valuable. Our product provides a unique, innovative solution to everyday problems, helping you to make life simpler and more efficient.

Product Feedback Management Software

Feedback management software makes it easy to collect, manage and analyze customer feedback. Our software helps you track customer satisfaction, measure customer loyalty, and understand customer buying behavior. Get the insights you need to make smarter decisions today!

Asana Feature Requests

Asana Feature Requests: Get your voice heard and make your ideas a reality. Share your requests, upvote existing ones and collaborate with others to get your feature implemented faster.

Roadmap templates

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Epic Roadmap Template

The Epic Roadmap is a visual planning tool used to plan and track the progress of larger-scale software development initiatives, communicate progress, and manage priorities.

Quarterly Roadmap Template

A Quarterly Roadmap is a planning tool used by organizations to outline goals, priorities, and tasks for a three-month period, providing direction, alignment, and structure.

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.