View all glossary terms

Customer Feedback Software

Customer feedback software of technology designed to help organizations and businesses collect customer feedback and use it to improve their products and services. This type of software typically offers a variety of tools to gather customer feedback, such as surveys, polls, and customer reviews. It also provides analytics to help businesses gain insights into customer satisfaction, preferences, and needs. Through customer feedback software, companies can monitor customer satisfaction and use the data to identify areas of improvement and develop strategies to increase customer satisfaction. Additionally, customer feedback software can provide businesses with an effective way to build relationships with their customers by providing them with a channel for communication.

Glossary categories

Additional glossary terms

Product Feedback Tools

Product feedback tools help businesses collect, analyze and act on customer feedback quickly and easily. This ensures businesses can stay ahead of customer needs and provide the best customer experience possible.

Customer Feedback Analysis Tool

Our customer feedback analysis tool will help you quickly understand and act on customer feedback. It will provide you with insights, reports and trends to help you make better decisions and improve customer satisfaction.

Real Time Customer Feedback Tool

Our real time customer feedback tool allows you to get direct and instant feedback from customers, so you can quickly identify and address any customer service issues. Get a better understanding of your customers today!

Product Led Organization

Transform your business with a Product Led Organization: a new way of working that combines customer feedback, data-driven decisions, and speed of delivery to create superior customer experiences and drive sustainable business growth.

Roadmap templates

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Kanban Roadmap Template

The Kanban Roadmap is a visual planning tool used to manage and track the progress of tasks in a Kanban system, communicate progress, and manage priorities.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.