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Customer Feedback Software

Customer Feedback Software is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply customer feedback software when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on customer feedback software when the problem is undefined or when speed matters more than structure.Example: A product team uses customer feedback software to align stakeholders, focus effort, and measure success against customer and business outcomes.

Glossary categories

Additional glossary terms

Feedback About Product

Feedback About Product explained for product managers—what it is, when to use it, and how it drives better product decisions.

Collecting User Feedback

Collecting User Feedback explained for product managers—what it is, when to use it, and how it drives better product decisions.

Analyze Customer Feedback

Analyze Customer Feedback explained for product managers—what it is, when to use it, and how it drives better product decisions.

Best Product Roadmap Software

Best Product Roadmap Software explained for product managers—what it is, when to use it, and how it drives better product decisions.

Roadmap templates

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.

Product Full Timeline Roadmap Template

The Product Full Timeline Roadmap is a visual planning tool used to track and plan the entire lifecycle of a product, ensuring stakeholders understand the development strategy, timeline, and dependencies.

Epic Roadmap Template

The Epic Roadmap is a visual planning tool used to plan and track the progress of larger-scale software development initiatives, communicate progress, and manage priorities.

Kanban Roadmap Template

The Kanban Roadmap is a visual planning tool used to manage and track the progress of tasks in a Kanban system, communicate progress, and manage priorities.