A CRM Product Manager oversees customer relationship management (CRM) systems development. This includes overseeing the design, implementation, and maintenance of the solutions. The Product Manager works closely with the technical and business teams to define and prioritize product requirements and coordinate with the development and QA teams to ensure quality and successful product launches. They must have a deep understanding of customer needs and the ability to analyze user data to identify opportunities to improve customer experience. Additionally, they must be familiar with current technologies and trends in the CRM space.
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