View all glossary terms

Best Customer Feedback Tools

Best Customer Feedback Tools is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply best customer feedback tools when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on best customer feedback tools when the problem is undefined or when speed matters more than structure.Example: A product team uses best customer feedback tools to align stakeholders, focus effort, and measure success against customer and business outcomes.

Glossary categories

Additional glossary terms

Burndown chart

Burndown chart explained for product managers—what it is, when to use it, and how it drives better product decisions.

Customer Feedback Management

Customer Feedback Management explained for product managers—what it is, when to use it, and how it drives better product decisions.

Customer Feedback Tools

Customer Feedback Tools explained for product managers—what it is, when to use it, and how it drives better product decisions.

Top Feedback Tools

Top Feedback Tools explained for product managers—what it is, when to use it, and how it drives better product decisions.

Roadmap templates

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Epic Roadmap Template

The Epic Roadmap is a visual planning tool used to plan and track the progress of larger-scale software development initiatives, communicate progress, and manage priorities.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Kanban Roadmap Template

The Kanban Roadmap is a visual planning tool used to manage and track the progress of tasks in a Kanban system, communicate progress, and manage priorities.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.