View all glossary terms

Best Customer Feedback Software

Best customer feedback software allows companies to collect, analyze, and act on customer feedback. The software provides an easy-to-use platform for customers to submit feedback and companies to respond to comments and effectively manage customer relationships. It also helps companies track customer satisfaction and loyalty, understand what drives loyalty, and prioritize customer requests. Additionally, the software provides insights into customer trends, allowing companies to tailor their products and services to serve their customers better. By leveraging customer feedback, companies can better identify areas for improvement and make informed decisions about their product and services.

Glossary categories

Additional glossary terms

Integration (application)

Integration (application) helps businesses connect and share data between different systems. It simplifies data exchange, automates processes, and ensures reliable data delivery for faster, more efficient operations.

Feature Request Tracker

Feature Request Tracker is an easy-to-use, powerful tool to help you keep track of feature requests from customers. Get organized and get feedback quickly, so you can prioritize and deliver the features your customers want!

Product-Driven Marketing

Product-driven marketing is a strategy focused on the customer experience, using data to provide personalized, timely offers and rewards to ensure customers have the best experience possible. It's the key to long-term success and customer loyalty.

Feature Voting

Feature voting is a great way to crowdsource ideas and get feedback on potential product updates. It's quick, easy to use, and helps you understand what your customers really want - so you can make informed decisions and keep customers happy.

Roadmap templates

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.

Kanban Roadmap Template

The Kanban Roadmap is a visual planning tool used to manage and track the progress of tasks in a Kanban system, communicate progress, and manage priorities.

Quarterly Roadmap Template

A Quarterly Roadmap is a planning tool used by organizations to outline goals, priorities, and tasks for a three-month period, providing direction, alignment, and structure.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.