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Best Customer Feedback

Best Customer Feedback is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply best customer feedback when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on best customer feedback when the problem is undefined or when speed matters more than structure.Example: A product team uses best customer feedback to align stakeholders, focus effort, and measure success against customer and business outcomes.

Glossary categories

Additional glossary terms

Product Roadmap Guide

Product Roadmap Guide explained for product managers—what it is, when to use it, and how it drives better product decisions.

Customer Feedback Benefits

Customer Feedback Benefits explained for product managers—what it is, when to use it, and how it drives better product decisions.

What Does Product Operations Do

What Does Product Operations Do explained for product managers—what it is, when to use it, and how it drives better product decisions.

Feedback From Users

Feedback From Users explained for product managers—what it is, when to use it, and how it drives better product decisions.

Roadmap templates

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.

Now Next Later Roadmap Slide Template

The Now Next Later Roadmap is a visual planning tool used in agile software development to prioritize tasks and manage backlogs, improving productivity and focusing on delivering value to customers.

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Quarterly Roadmap Template

A Quarterly Roadmap is a planning tool used by organizations to outline goals, priorities, and tasks for a three-month period, providing direction, alignment, and structure.