View all glossary terms

Feedback Management Process

Feedback management is collecting and analyzing customer feedback to improve products and services. This process typically involves collecting customer feedback, analyzing it, and making changes to products and services based on the insights gained. Companies use various methods to collect customer feedback, including surveys, customer interviews, and focus groups. Once the feedback has been collected, it is analyzed to identify improvement areas and uncover customer needs and expectations. Companies can then use this analysis to change their products and services, such as adjusting their pricing or launching new features. The feedback management process helps businesses to stay ahead of the competition by providing insights into customer preferences and expectations.

Glossary categories

Additional glossary terms

Feature Upvote

Feature Upvote is a simple and effective way for teams to collect and prioritize customer feedback. It helps you stay organized and make better decisions, faster. Try it now!

Managing Web-Based Feedback

An effective web-based feedback management system is essential for businesses to track customer feedback and ensure customer satisfaction. It helps streamline customer communication, capture valuable feedback, and provide insights to improve customer service.

Business model

Business models allow organizations to create innovative strategies and plans for their products and services that give them a competitive edge in the marketplace. They help companies make better decisions that lead to greater success and a higher level of sustainability.

Roadmap Visualization Tool

Our roadmap visualization tool is the perfect way to easily visualize and share your project plans. Our intuitive interface and powerful features provide a simple and easy way to organize, track, and share your plans with your team.

Roadmap templates

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.

Kanban Product Roadmap Slide Template

The Kanban Product Roadmap is a visual planning tool used in agile software development to manage priorities, improve flow, and adapt to changing requirements in real-time.

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.