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Enterprise Feedback Management System

Enterprise Feedback Management Systems (EFMS) are software solutions that help organizations collect, analyze and act on customer feedback. EFMS solutions enable businesses to gather customer feedback, process it, and use it to improve their products and services. Feedback can come in various forms, including surveys, polls, customer reviews, and social media comments. EFMS solutions provide businesses with the tools to capture customer feedback, analyze it, and use it to drive product and service improvements. The systems help organizations identify customer needs and areas for improvement, gain important insights into customer behavior and preferences, and improve customer satisfaction. EFMS solutions enable businesses to make more informed decisions, respond quickly to customer needs, and build stronger customer relationships.

Glossary categories

Additional glossary terms

Best Customer Feedback Management Software

The best customer feedback management software helps businesses quickly collect, organize, and analyze customer feedback to drive better customer experiences and increase customer loyalty.

Website User Feedback

Make sure your website users have the best experience possible - get feedback quickly and easily. Our website user feedback tool makes it simple for you to get the insights you need.

Agile Release Team

The Agile Release Team is a dynamic group that works collaboratively to develop, implement, and maintain efficient and successful software release processes. Our goal is to ensure your software is delivered on time, with quality and staying within budget.

Canny Jira Integration

Canny's Jira integration makes it easy to keep your team in sync. It connects your customer feedback to Jira so you can triage and prioritize requests quickly, and keep your customers in the loop.

Roadmap templates

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Epic Roadmap Template

The Epic Roadmap is a visual planning tool used to plan and track the progress of larger-scale software development initiatives, communicate progress, and manage priorities.

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Release Roadmap Template

The Release Roadmap is a visual planning tool used in software development to plan and track the release of software products or updates, communicate progress, and manage priorities.

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.