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Enterprise Feedback Management System

Enterprise Feedback Management Systems (EFMS) are software solutions that help organizations collect, analyze and act on customer feedback. EFMS solutions enable businesses to gather customer feedback, process it, and use it to improve their products and services. Feedback can come in various forms, including surveys, polls, customer reviews, and social media comments. EFMS solutions provide businesses with the tools to capture customer feedback, analyze it, and use it to drive product and service improvements. The systems help organizations identify customer needs and areas for improvement, gain important insights into customer behavior and preferences, and improve customer satisfaction. EFMS solutions enable businesses to make more informed decisions, respond quickly to customer needs, and build stronger customer relationships.

Glossary categories

Additional glossary terms

Customer Feedback Software

Our customer feedback software helps you collect and analyze customer feedback quickly and easily. Get insights into customer sentiment, identify areas of improvement, and increase customer satisfaction - all in one place!

Canny Customer Feedback

Canny helps you collect, track, and respond to customer feedback easily and quickly. Our platform gives you the tools to create a more meaningful customer experience. Get the insights you need to make smarter decisions and deliver better products.

Feature Request Tools

Feature request tools help you prioritize customer feedback, collect product feedback, and turn ideas into actionable tasks. Get transparency into what your customers want and use it to build better products.

Operational Roadmap Template

This operational roadmap template is perfect for any business. It will help you visualize and track your business operations, activities, and goals, so that you can maximize efficiency and reach your objectives.

Roadmap templates

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.

Product Full Timeline Roadmap Template

The Product Full Timeline Roadmap is a visual planning tool used to track and plan the entire lifecycle of a product, ensuring stakeholders understand the development strategy, timeline, and dependencies.