View all glossary terms

Customer Feedback Tool

A customer feedback tool is software that enables businesses to capture and analyze customer feedback in order to improve services and products. Feedback can be collected through surveys, polls, customer support tickets, and user-submitted comments. The data collected from the feedback tool can then be used to identify customer needs, preferences, and areas for improvement. Businesses can use a customer feedback tool to ensure their customers’ voices are heard, and their services are continuously improved. Additionally, businesses can use customer feedback to identify new growth opportunities, helping them stay ahead of the competition.

Glossary categories

Additional glossary terms

What Does Product Operations Do

Product Operations is responsible for driving the performance and innovation of products. They work with product teams to ensure the successful launch and optimization of products, from idea through to customer delivery. They focus on customer success and profitability.

Continuous delivery

Continuous delivery is a software engineering approach in which teams produce software in short cycles, ensuring that the software can be reliably released at any time. It helps teams deliver better quality products faster, with fewer risks.

Website Roadmap Template

This website roadmap template will help you plan and organize your website's development over time. It provides an easy-to-follow structure and timeline for you to set goals, plan tasks, and track progress. Get organized today and take control of your website's future!

Product Roadmap Guide

This product roadmap guide provides step-by-step instructions for building and managing a product roadmap. It's full of helpful tips and best practices from product management pros that will help you create an effective roadmap. Start your journey to success today!

Roadmap templates

Kanban Roadmap Template

The Kanban Roadmap is a visual planning tool used to manage and track the progress of tasks in a Kanban system, communicate progress, and manage priorities.

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.

Epic Roadmap Template

The Epic Roadmap is a visual planning tool used to plan and track the progress of larger-scale software development initiatives, communicate progress, and manage priorities.