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Customer Feedback Tool

Customer Feedback Tool is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply customer feedback tool when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on customer feedback tool when the problem is undefined or when speed matters more than structure.Example: A product team uses customer feedback tool to align stakeholders, focus effort, and measure success against customer and business outcomes.

Glossary categories

Additional glossary terms

Online Feedback Tools

Online Feedback Tools explained for product managers—what it is, when to use it, and how it drives better product decisions.

Numbers Roadmap Template

Numbers Roadmap Template explained for product managers—what it is, when to use it, and how it drives better product decisions.

Product Operations Roles

Product Operations Roles explained for product managers—what it is, when to use it, and how it drives better product decisions.

Feedback Management System

Feedback Management System explained for product managers—what it is, when to use it, and how it drives better product decisions.

Roadmap templates

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.