View all glossary terms

Customer Feedback Tool

A customer feedback tool is software that enables businesses to capture and analyze customer feedback in order to improve services and products. Feedback can be collected through surveys, polls, customer support tickets, and user-submitted comments. The data collected from the feedback tool can then be used to identify customer needs, preferences, and areas for improvement. Businesses can use a customer feedback tool to ensure their customers’ voices are heard, and their services are continuously improved. Additionally, businesses can use customer feedback to identify new growth opportunities, helping them stay ahead of the competition.

Glossary categories

Additional glossary terms

Product Plan Tools

Product plan tools make it easy to visualize your goals, map out your strategy, and track progress. Use these tools to build a plan that helps you stay organized and on track to achieving your objectives.

Customer Feedback Management Process

Customer Feedback Management Process: Streamline customer feedback management with automated tools and services. Manage feedback quickly and easily, and get real-time insights to inform better decision-making. Improve customer relationships and satisfaction with feedback management.

Framework (agile)

Framework (Agile) is an iterative approach to project management that focuses on delivering value to end users quickly and efficiently. It enables teams to make small, incremental changes, enabling them to adapt quickly to changing customer demands.

Release Train

The Release Train is a powerful tool for managing and deploying software changes quickly and efficiently. It helps teams deliver value to customers faster, by enabling the coordination of multiple teams and resources.

Roadmap templates

Release Roadmap Template

The Release Roadmap is a visual planning tool used in software development to plan and track the release of software products or updates, communicate progress, and manage priorities.

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.