View all glossary terms

Customer Feedback Tool

Customer Feedback Tool is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply customer feedback tool when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on customer feedback tool when the problem is undefined or when speed matters more than structure.Example: A product team uses customer feedback tool to align stakeholders, focus effort, and measure success against customer and business outcomes.

Glossary categories

Additional glossary terms

What Is An Agile Release Train

What Is An Agile Release Train explained for product managers—what it is, when to use it, and how it drives better product decisions.

Visitor Feedback Software

Visitor Feedback Software explained for product managers—what it is, when to use it, and how it drives better product decisions.

Feature Voting

Feature Voting explained for product managers—what it is, when to use it, and how it drives better product decisions.

Managing Feature Requests

Managing Feature Requests explained for product managers—what it is, when to use it, and how it drives better product decisions.

Roadmap templates

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Product Feature Roadmap Template

The Product Feature Roadmap is a visual planning tool used to manage and prioritize the development of specific product features, communicate progress, and manage priorities.