View all glossary terms

Churn

Churn is a term that describes the rate at which customers leave a company or product. It is an essential metric for companies to track, indicating customer satisfaction and loyalty. Companies can use this metric to identify areas where they can improve their products or services to retain their customers. Churn can also measure the effectiveness of marketing campaigns or customer service initiatives. By monitoring churn rates, companies can develop strategies to reduce customer churn and increase customer loyalty.

Glossary categories

Additional glossary terms

Product Manager Feedback

Product managers need feedback to stay on top of product trends, successes, and failures. Get feedback from customers, colleagues, and other stakeholders to ensure your product is meeting expectations and making a difference.

Website User Feedback Tools

Website user feedback tools help you understand what your users think. Get actionable insights to improve website performance, customer satisfaction, and overall user experience. Get started today!

Prioritize User Feedback

Gain valuable insights from your customers to prioritize user feedback and make informed decisions. Learn how to understand user feedback, establish priorities and make the most of customer feedback to improve your products and services.

Chief product officer (CPO)

A Chief Product Officer (CPO) is responsible for overseeing the design, development, and delivery of products and services. They are the key innovator and strategist in their organization, driving customer engagement and revenue growth.

Roadmap templates

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Product Feature Roadmap Template

The Product Feature Roadmap is a visual planning tool used to manage and prioritize the development of specific product features, communicate progress, and manage priorities.

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.

Now Next Later Roadmap Slide Template

The Now Next Later Roadmap is a visual planning tool used in agile software development to prioritize tasks and manage backlogs, improving productivity and focusing on delivering value to customers.