View all glossary terms

Canny Feature Request

Canny Feature Request is a web-based feature request system designed to streamline the process of collecting, tracking, and managing customer feature requests. The system enables user teams to create feature request forms and manage customer requests, making prioritizing and organizing requests easy. With Canny Feature Request, users can quickly identify customer trends and prioritize feature requests based on feedback and usage. The platform also integrates with popular customer services systems like Intercom, Zendesk, and Help Scout, allowing users to track customer feedback easily. Additionally, Canny offers a variety of customization options, allowing users to tailor the platform to their specific needs.

Glossary categories

Additional glossary terms

Product Operations Manager

Product Operations Manager provides a comprehensive solution for streamlining product operations. It helps define and implement best practices, optimize processes, and increase customer satisfaction.

Customer Facing Roadmap

Our customer-facing roadmap helps you understand the major changes and improvements we have planned that will directly benefit you. We make sure to keep you informed, so you can plan ahead and make the most of your experience with us.

Feedback Prioritization

Feedback prioritization helps teams focus on the most important feedback, allowing them to quickly identify and address the root cause of customer issues, resulting in improved customer satisfaction.

User Feedback Hotjar Usersnap

Hotjar and Usersnap are two user feedback tools that help you understand your users better. Get real-time insights through heatmaps, session recordings, surveys and more. Collect feedback, analyze it, and take action to improve your website and user experience.

Roadmap templates

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.

Release Roadmap Template

The Release Roadmap is a visual planning tool used in software development to plan and track the release of software products or updates, communicate progress, and manage priorities.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.